How To Repair a DNS Error
DNS errors can occasionally occur on any web browser that you are using to surf the Internet. This type of error is most common with the Internet Explorer web browser from Microsoft. A DNS error appears as a "DNS Not Found" error when trying to load a web page. You can fix a DNS error by using options available in the browser or by typing in a command at a command prompt.
Instructions
Difficulty:
Internet Explorer
Step 1
Double-click the Internet Explorer icon on your desktop to open the program.
Step 2
Click the Tools drop-down and select "Internet Options." This will display the Internet Options dialog box.
Step 3
Go to the Security tab and locate the slider bar that is in the Security level for this zone section. Move the slider down to the "Medium" option.
Step 4
Click "Apply" to save the change. Click "OK" to close the Internet Options dialog box.
Step 5
Close and then reopen Internet Explorer for the change to take effect.
Command Prompt
Step 1
Click "Start" and then "Programs" or "All Programs."
Step 2
Navigate to the Accessories Program Group and then select the option for "Command Prompt."
Step 3
Type "cd..." and press the "Enter" key. Repeat this step to go to the root of the C drive.
Step 4
Type "cd Windows" and press the "Enter" key. Type "cd system32" and then press the "Enter" key again. You will now be at the "C:\Windows\System32" directory.
Step 5
Type "ipconfig /flushdns" and then press the "Enter" key. Wait while the system flushes the DNS Resolver Cache.
References
Tips & Warnings
- You need to be in the "C:\Windows\System32" directory at the command prompt to run the ipconfig command.
Article Written By Cameron Easey
Cameron Easey has over 15 years customer service experience, with eight of those years in the insurance industry. He has earned various designations from organizations like the Insurance Institute of America and LOMA. Easey earned his Bachelor of Arts degree in political science and history from Western Michigan University.